Rural Health Clinics

Creating a Culture of Perpetual Compliance in Small Rural Hospitals and Rural Health Clinics – Patty Harper and Dianne Bourque

i Oct 23rd No Comments by

Creating a Culture of Perpetual Compliance in Small Rural Hospitals

and Rural Health Clinics – Patty Harper and Dianne Bourque

POND/Lilypad Free Monthly Webinar Series

i Sep 29th No Comments by

In the past few years it has become evident how much Rural Health Clinics (RHCs) want advice on strategy, finance, operations and regulations. To address that need, Lilypad, one of NOSORH’s strategic partners and developer of the POND tool, has developed an approach to get that information out to the RHCs in a way that is simple, quick and focused.

These 30-minute, monthly webinars will be hosted by Lilypad and other subject matter experts in partnership with NOSORH — and they are available at no cost to the participating organization. The webinar series was developed specifically for RHC practice managers and providers with topics focusing on financial and operational improvement strategies.

Check out the POND Webinar flyer outlining FREE 30-minute webinars happening every month over the next year presented by rural-focused industry experts! Click on the link beside the topic you would like to attend to reach registration for each session.

NOSORH & Lilypad to Co-Host Technical Assistance Web Session on June 26

i Jun 4th No Comments by

NOSORH and Lilypad will co-host a web session for State Offices of Rural Health POND subscribers to review NOSORH technical assistance as it relates to RHCs and other rural primary care providers. Additionally, the session will explore the importance and use of data at different levels – in clinics for performance improvement, at the SORH for technical assistance and other related topics.

Data-Driven Success: The Who, What, When, Where and Why of RHC Technical Assistance

To review the NOSORH technical assistance vision for RHCs and other rural primary care providers including the importance, collection and use of data.

Wednesday, June 26, 2019 at 1 PM ET (POND Subscriber States)
(No registration is required- click the link above to join the session)

Keep an eye out for the web session flyer with more information! Hope to see you there!

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RHC Committee Releases Revamped Education Module and RHC Technical Assistance Survey

i Jun 4th No Comments by

The NOSORH RHC Committee recently revised and released Module #1 – An Introduction to the Rural Health Clinic Program. This educational resource is an overview of the Rural Health Clinic Program and related requirements. The Committee will continue updating each module in the series of educational resources found on the RHC Resources page of the NOSORH website. Stay tuned for a webinar in late July to reintroduce both Module #1 and Module #2.

Finally, it’s that time again- RHC Technical Assistance Survey time!! The purpose of this survey is to gain an understanding of the technical assistance needs your SORH may have for assisting primary care providers in your state and to help shape the work of the RHC Committee. The results of the survey will be compiled and shared. Please complete the survey by June 17, 2019. Your participation is greatly appreciated!

Thank you to the RHC Committee and partner members for providing your time and expertise to these valuable resources.

If you have interest in learning more or engaging with the RHC Committee, please reach out to Crystal Barter (, Committee Chairperson or Tammy Norville (

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Moving RHCs from Development to Quality – Kate Hill and Tracie Ingram

i Nov 5th No Comments by

Moving RHCs from Development to Quality – Kate Hill and Tracie Ingram

SORHs Represented at NRHA RHC Conference in Kansas City

i Sep 28th No Comments by

Shannon Chambers (SC), Robert Coble (NC) and Tammy Norville, NOSORH Technical Assistance Director, spoke to a standing-room only group at the NRHA 2018 RHC Conference in Kansas City, MO in late September. They spoke on how Rural Health Clinics (RHCs) might work with their State Office of Rural Health. Norville provided an overview and context of NOSORH and general SORH information including organizational structures, examples of services provided and National Rural Health Day.

Coble discussed the different programs within the North Carolina Office of Rural Health and how those programs work with RHCs and other rural safety-net providers. (As a side note – this was Robert’s first national presentation and he represented like a pro!)

Chambers brought the presentation full circle with her discussion of services provided to RHCs through the South Carolina Office of Rural Health (SC ORH). She discussed the outreach strategies SC ORH uses to encourage RHC participation, keeping them informed while protecting their inboxes from “overuse”.

The presentation slides can be found here.

Thanks to these presenters for their willingness to share their expertise and experience.

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Rural Health Clinic Institute Registration Now Open

i Jan 8th No Comments by

Register now for the Rural Health Clinic Institute, a 9-part webinar series developed by NOSORH to help State Offices of Rural Health (SORH) build capacity to provide technical assistance to clinics in their states. SORH will learn about the needs of RHCs, compliance issues for RHCs, how to support RHCs to do better billing and collection, ways to help RHCs become innovative, and how to organize their office’s efforts so that they can be effective technical assistance providers for RHCs.

NOSORH will offer an optional RHC Institute “Kick-Off” session at the National Association of Rural Health Clinics (NARHC) Spring Institute in San Antonio on Sunday, March 18th from 5:30-7:30 pm. This in-person session is for registrants of the Institute only and will serve as a primer for SORH to gain a basic understanding of RHCs. Following the “Kick-Off”, NOSORH will launch the Institute webinars on April 3.

View the RHC Institute flyer for more details and an outline of the curriculum.

Click here to register for the Institute. Registration ends on March 16 and class size is limited. The registration fee is $500.

Engaging State Offices of Rural Health and Rural Health Clinics in Value-Based Care

i Sep 28th No Comments by

The NOSORH Rural Health Clinic (RHC) Committee has released the latest module in a series designed to assist State Offices of Rural Health with providing technical assistance for Rural Health Clinics (RHCs). Engaging State Offices of Rural Health and Rural Health Clinics in Value-Based Care aims to define what delivery system reform means, focuses on payment reform, and includes care coordination and strategic collaboration initiatives for RHCs.

RHCs across the United States are faced with the growing need to adapt to new initiatives, payment structures, and value-based systems in order to make the move from volume to value. The main challenges RHCs face are the potential administrative burdens, financial risk, and few opportunities for reimbursement. This module will guide SORHs on their role in this effort to assist RHCs as they adopt new policies and procedures to implement value-based care initiatives. The module includes information on Medicaid initiatives, primary care models and the future of delivery system reform, plus SORH examples across the nation.

Join the webinar Engaging RHCs in Value-Based Care on Tuesday, October 31 at 3:00 pm EASTERN to learn more about the toolkit, the latest trends on the federal level for value-based care initiatives for RHCs and a SORH example of engaging RHCs. For more information on the webinar, view the flyer here.
Click here
to register.

All modules in this series can be found here.

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Engaging State Offices of Rural Health and Rural Health Clinics in Value-Based Care

i Sep 27th No Comments by

Engaging State Offices of Rural Health and Rural Health Clinics in Value-Based Care


Rural Health Clinic Technical Assistance Survey Results

i Apr 28th No Comments by

Thank you to the forty states who completed the RHC Committee survey last month. The survey was used to query SORH on the types and amounts of technical assistance provided by SORH to RHCs and other safety net providers in each state, and to help determine what resources need to be developed to assist SORH in this effort. The top priorities for SORH working with RHCs are:

  1. Workforce recruitment and retention in RHCs
  2. Providing practice assessments to help non RHCs become RHCs
  3. How RHCs can help with the opioid epidemic

SORH also indicated they need more resources for RHCs on Value Based Care, Primary Care Medical Homes, mock surveys, data, quality improvement, grant writing, Accountable Care Organizations, and telehealth.

The survey results will help the RHC Committee prioritize which resources to provide. Many states also indicated they are interested in participating in the RHC Institute, which is a 9-part webinar series designed to cover the basics of what an RHC is and help give SORH the capacity to provide technical assistance to RHCs on compliance, quality improvement, billing/coding, engagement in health reform, and more.

NOSORH would like to thank the RHC Committee co-chairs, Crystal Barter and Tammy Norville, along with John Gale and Penny Black for their contributions to the development of the survey. If your SORH does not currently participate in the RHC Committee, NOSORH invites you to participate. The RHC Committee meets every other month to facilitate sharing of state and partner resources. The next meeting is scheduled for June 19 at 2:00 pm ET. Contact Kassie Clarke for more information.

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