TruServe Tips and Training Sessions

i Feb 1st No Comments by

Ever struggle to remember your username and password for different sites? TruServe now has a feature that allows you to stay signed in on your work computer! When logging in, simply click the new box labeled “Keep me signed in” and you will no longer be logged out of TruServe automatically after a period of time. You may still manually log out at the top right-hand side of the screen when logged in. Please only use this new function on a private (not shared) computer.

Join fellow SORH staff from around the country to learn more about maximizing the utility of TruServe. The next TruServe training will be Tuesday, February 27 at 2:00 pm EST. These monthly training sessions work to answer questions for existing users and provide a broad overview of TruServe for anyone using the system. Keep an eye out for an email with connection details soon.  If you have questions or would like to be part of the TruServe trainings, please contact Mark Barclay at

Back to February Branch

New TruServe Users Group

i Jan 8th No Comments by

NOSORH is announcing a reworking of the TruServe Advisory Committee (TAC) into the TruServe Users Group. Taking into account the work that the TAC was able to accomplish in updating the measures and the work needed going forward, it was decided to convene a new users group to better address the needs of TruServe users. The group will meet as necessary to focus on user needs, updates to the platform, and any other issue that may arise.

Here are a few updates to help you better utilize the TruServe platform:

  • Interested in getting TruServe reports emailed directly to you? A scheduled reports feature was created to allow users to have customized TruServe reports emailed to them periodically (daily, weekly, or monthly). Use this new feature to monitor federal or state reports throughout the year!
  • Work with contractors? Another new feature is a user role for contractors. Organizations can now allow contractors access to enter data in their TruServe system without seeing or being able to report on other program data.
  • Starting in early 2018, TruServe will be phasing out support of old versions of Internet Explorer. As this happens, Internet Explorer versions 8, 9, and 10 will likely see some performance downgrades when attempting to use TruServe. This browser update allows for the implementation of new TruServe functionality. If you have any concerns about this, please contact Matt Strycker.

In addition to the new users group, NOSORH and its partners at the North Dakota Center for Rural Health (CRH) will continue to offer valuable monthly TruServe trainings.  Mark Barclay, TruServe Coordinator at CRH, is always available for any questions you may have.

Back to January Branch

NOSORH Committee Spotlight – TruServe Advisory Committee

i Jun 30th No Comments by

TruServe is a data reporting tool now used by over 40 rural health agencies across the country, with the majority being SORHs.  It is used for grant reporting, annual reports, monitoring program progress, demonstrating reach/impact and internal communication and planning.  The TruServe Advisory Committee consists of a group of very active users who advise the University of North Dakota on how to make data entry easier and complete.  John Eich, director of the Wisconsin SORH, expounds, “Being on the Advisory Committee allows us to hear the thinking and roadmap behind this critical software for our office.  It’s also a chance to provide input on how we use it to the developers, and weigh in on new feature ideas and help prioritize the to-do list.” The committee is constantly taking user feedback to improve TruServe and ensure that TruServe can meet the changing needs for grant tracking and reporting.  The most recent efforts involve the Performance Measures Dictionary to provide definitions and distinguishing characteristics for SORHs performance.  “The TruServe Advisory Committee (TAC) provides invaluable input for the development of TruServe. TAC members inform TruServe on user needs for functionality, enhancements and technical support. The committee provides insights on training opportunities and materials that would most benefit SORHs in maximizing their use of TruServe as a tracking and reporting tool,” reports Kelly Quigley, TruServe Coordinator.

If you have input for TruServe, please contact Matt Strycker.


Back to July Branch

Webinar: PCO Tracking and Reporting (4.22.15)

i Apr 22nd No Comments by

Viewable Recording

TruServe Demonstration and Discussion (Matt Strycker)

i Aug 26th No Comments by

TruServe Demonstration and Discussion (Matt Strycker)