Webinar Topic: Conducting a Practice Operational Assessment
This webinar provides information on conducting a practice operational assessment and provides tools to assess key components and assist a practice in using data to improve practice operations. The agenda includes discussion on:

  • Benefits of Practice Operational Assessment
  • Quality Improvement and PDSA Cycles applied to Practice Operations
  • Productivity
  • Appointment Access
  • Provider Schedules and Asset Matching
  • Patient Flow Bottlenecks and Inefficient Practices

Recording: Conducting a Practice Operational Assessment

Presentation Slides: Conducting a Practice Operational Assessment (.pdf)

Tools: NH RHC Practice Assessment Tools.xlsx

Duration: 43 minutes

Date: June 7, 2016

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