Webinar Topic: Conducting a Practice Operational Assessment
This webinar provides information on conducting a practice operational assessment and provides tools to assess key components and assist a practice in using data to improve practice operations. The agenda includes discussion on:
- Benefits of Practice Operational Assessment
- Quality Improvement and PDSA Cycles applied to Practice Operations
- Productivity
- Appointment Access
- Provider Schedules and Asset Matching
- Patient Flow Bottlenecks and Inefficient Practices
Recording: Conducting a Practice Operational Assessment
Presentation Slides: Conducting a Practice Operational Assessment (.pdf)
Tools: NH RHC Practice Assessment Tools.xlsx
Duration: 43 minutes
Date: June 7, 2016