Corie Kaiser is the Director of the Oklahoma Office of Rural Health. She joined the Office of Rural Health in 2005. In that time, she has maintained the office’s community engagement programs as well as coordinated and maintained quality and performance improvement programs to assist critical access hospitals. She is a member of the National Rural Health Association and serves on the board of the National Organization of State Offices of Rural Health. Corie is a native rural Oklahoman and currently lives in Edmond, OK with her husband and two sons.

What is the most important thing you are working on right now?

As of July 1, Oklahoma now has a new QIO as a result of the restructuring. We now have to work with the Texas QIO. We need to form new partnerships again and figure out everyone’s role.  In addition, we are working to implement Phase 3 of MBQIP for 34 CAHs. We are working with another school that has a Pharmacy school attached to it for pharmacy students to review orders for Phase 3. This is an exciting prospect in some very challenging times.

What inspires you and excites you most about working for a SORH?

I grew up in a small, rural town and still have family who live there. My grandma taught me to be a true servant. I love helping people and the work we do at the SORH really allows me to help “my own” people throughout the state. We really have the flexibility to take our programs where we want and to make the best of our program dollars. We always have the future in mind and are always trying to make things better.

What is one characteristic that you believe every SORH leader should possess?

I believe you always need to be willing to ask for help. I encourage the hospitals to do this too. We may not always have the answers, but we can find someone who does. I have learned to say “I don’t know, let me get back with you,” and then I always make sure to get back to them.